Shipping policy

UK Delivery

We offer FREE standard delivery on all UK orders.

Orders are normally processed and dispatched within 1–2 working days. Once dispatched, you will receive confirmation and tracking information where available.

Estimated delivery time: 2–5 working days after dispatch.

European Union Delivery

We offer tracked shipping to all 27 EU countries.

Orders are normally processed and dispatched within 1–2 working days.

Estimated delivery time: 5–10 working days after dispatch, although delivery times may vary depending on destination.

Any applicable taxes, duties or charges will be handled in accordance with the requirements for the destination country.

Order Tracking

Where tracking is available, tracking details will be provided once your order has been dispatched.

Incorrect Delivery Information

Please ensure your delivery address is correct when placing your order. If you notice an error, contact us as soon as possible at info@millhousewatches.com.

Delays & Lost Parcels

Delivery estimates are provided as a guide and delays can occasionally occur outside our control. If your order has not arrived within the expected timeframe, please contact us and we’ll be happy to assist.