Terms of service
OVERVIEW
This website is operated by Millhouse Watches. Throughout the site, the terms “we”, “us” and “our” refer to Millhouse Watches.
By visiting our website and/or purchasing from us, you agree to these Terms of Service. Please read them carefully before using our website or placing an order.
Nothing in these Terms affects your statutory rights as a consumer.
1. OUR STORE
Millhouse Watches operates an online retail store supplying watches and related accessories.
We reserve the right to refuse service, cancel orders or restrict purchases where reasonably necessary, including where we suspect fraud, payment misuse or an obvious pricing or listing error.
2. PRODUCT INFORMATION
We make reasonable efforts to ensure product descriptions, specifications, photographs and prices are accurate.
Colours and appearance may vary slightly depending on lighting, photography and the screen or device being used.
Please review the description and photographs provided for each product before purchasing.
If goods supplied are faulty, damaged or not as described, your statutory consumer rights are unaffected.
3. ORDERS
Placing an order constitutes an offer to purchase the products in your order.
An order is subject to acceptance and availability. We reserve the right to decline or cancel an order where reasonably necessary. If payment has already been taken for an order that we cancel, the appropriate amount will be refunded.
Please ensure that your contact, billing and delivery information is accurate when placing your order.
4. PRICES & PAYMENT
Prices displayed on our website are shown in the currency applicable to your selected market.
Any applicable delivery charges will be displayed before you complete your purchase.
Where additional taxes, customs charges or import requirements legitimately apply to an international order, these may depend upon the destination and circumstances of the shipment.
We reserve the right to correct genuine pricing or listing errors.
5. SHIPPING & DELIVERY
Orders are dispatched in accordance with our Shipping Policy.
Delivery dates and times shown on our website are estimates unless expressly stated otherwise.
Occasionally deliveries may be affected by circumstances outside our reasonable control. If there is a significant problem or delay with your order, please contact us at info@millhousewatches.com.
Risk in goods purchased by a consumer remains with us until the goods come into your physical possession, except where applicable law provides otherwise, including where you independently arrange a carrier not offered by us.
6. RETURNS, CANCELLATIONS & REFUNDS
Returns, cancellations and refunds are handled in accordance with our Return and Refund Policy and applicable consumer law.
Our policies do not exclude or restrict any statutory rights you have in relation to faulty, damaged, misdescribed or otherwise non-conforming goods.
Where a statutory cancellation right applies to an online purchase, it remains unaffected by these Terms.
7. INTELLECTUAL PROPERTY
Unless otherwise stated, the Millhouse Watches branding, website design and original content created by us are owned by or licensed to Millhouse Watches.
Third-party names, trademarks and other intellectual property remain the property of their respective owners.
You may not reproduce or commercially exploit content owned by Millhouse Watches without our permission.
8. THIRD-PARTY SERVICES
Our website may use services provided by third parties, including payment providers, delivery providers and Shopify.
Millhouse Watches is powered by Shopify, which provides the ecommerce platform used to operate our online store. Purchases made from our store are transactions between you and Millhouse Watches.
Links to third-party websites may occasionally be provided for convenience. We are not responsible for the content or operation of websites that we do not control.
9. PRIVACY
Personal information provided through our website is handled in accordance with our Privacy Policy and applicable data-protection law.
Shopify and other service providers may process information where necessary to provide our ecommerce, payment, security and related services.
10. ACCEPTABLE USE
You must not misuse our website or attempt to interfere with its operation or security.
You must not use the website for unlawful or fraudulent purposes, transmit malicious software, attempt unauthorised access, or infringe the rights of another person.
11. LIABILITY
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
Nothing in these Terms excludes or restricts your statutory rights as a consumer.
To the extent permitted by law, we are not responsible for losses that were not reasonably foreseeable when the contract was formed or for losses resulting from circumstances outside our reasonable control.
12. CHANGES TO THESE TERMS
We may update these Terms from time to time, for example to reflect changes to our services, policies or applicable law.
The version published on our website at the time you place an order will apply to that purchase, subject to applicable law.
13. GOVERNING LAW
These Terms are governed by the laws applicable in Northern Ireland.
If you are a consumer residing elsewhere in the United Kingdom or European Union, you may also benefit from mandatory consumer protections provided by the law of the country in which you live. Nothing in these Terms is intended to remove rights that cannot legally be excluded.
14. CONTACT US
If you have any questions regarding these Terms, an order or our services, please contact:
Millhouse Watches
Email: info@millhousewatches.com
Further trader contact information is available in the Contact Information section of our website.